Privacy Policy
Introduction
Nova Nest ("we," "us," or "our") is a registered 501(c)(3) nonprofit organization committed to protecting the privacy of individuals who visit our website, apply for assistance, or engage with our programs. This Privacy Policy explains how we collect, use, and safeguard your information when you visit novanest.org.
Information We Collect
Information you provide directly:
- Name, email address, phone number, and other contact details submitted through our application or contact forms
- Information shared when applying for housing assistance or program services
- Communications sent to [email protected]
Information collected automatically:
- Browser type, IP address, and pages visited via standard web analytics
- Device and usage data collected through cookies or similar technologies
How We Use Your Information
We use the information we collect to:
- Process and respond to applications for housing and assistance
- Communicate with applicants, volunteers, donors, and partners
- Improve our website and services
- Send organizational updates or program information (you may opt out at any time)
- Fulfill legal and compliance obligations as a nonprofit
We do not sell, rent, or trade your personal information to third parties.
Sensitive Information
Nova Nest serves individuals in recovery and families navigating hardship. Any personal information shared in connection with our programs — including housing applications and service inquiries — is treated with the highest level of confidentiality. We limit access to this information strictly to staff and volunteers who need it to deliver services.
Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings. Note that some features of the site may not function properly if cookies are disabled.
Third-Party Services
Our website may contain links to third-party platforms such as donation processors or partner organizations. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Application and program records are retained in accordance with nonprofit recordkeeping best practices.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of communications at any time
To exercise any of these rights, contact us at [email protected].
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please reach out:
- Nova Nest
- Email: [email protected]
- Website: novanest.org
Nova Nest provides safe, structured housing and wraparound support services to individuals and families on the path to stability and independence.
Resources
© 2026 NOVA ViA • All Rights Reserved
Nova Nest is a registered 501(c)(3) nonprofit organization
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“Their sessions helped me find calm and clarity. Each class brings peace and strength I carry into daily life. I’ve never felt more connected to my body and mind.”
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